Sales Associate – Trail
Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?
Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader – automotive parts, accessories and service; sports and leisure products; and home products.
Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.
Summary:
The Sales Associate team member works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. This role also involves store maintenance such as stocking shelves, merchandising and general housekeeping.
Main Responsibilities and Tasks:
- Meet, greet and thank customers while providing friendly, informed service to them.
- Guide customers to the location of requested items.
- Locate products in the warehouse.
- Suggest value-added and related products by actively listening to customer needs.
- Respond to and handle customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Learn about new products on a regular basis.
- Keep up to date with in-store promotions, in-store deals and product locations.
- Ensure that retail basics tasks are executed efficiently.
- Identify low stock levels and maintain inventory accuracy.
- Engage in learning activities and listen to feedback to improve their own abilities.
Requirements:
- Full availability to work weekdays and weekends as required.
- Highly approachable, customer-service oriented individual who thrives on offering exceptional service to customers.
- Effective written and oral communication skills (e.g., probing, listening, etc.) and the ability to maintain professional communication, even in challenging situations.
- Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.
- Ability to work in a fast-paced team environment that provides assistance and support to co-workers to achieve common goals.
- Ability to resolve retail and/or customer issues.
- Ability to adapt and cope with challenging and changing situations.
- Positive attitude, punctuality and solid work ethic.
More about the position:
Potential Career Opportunities
- Next levels: Merchandiser, Supervisor, Department Manager and Store Manager.
Physical Demands and Working Conditions
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from “light” to “heavy”.
- Possibility of working outdoors under various seasonal weather conditions.
Our offering includes
- Competitive compensation
- Potential for Profit Sharing
- Employee Shopping Discounts after probation (3 months)
- Flexible work hours
- Learning and Development opportunities
- Scholarships
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
Background Check Requirements:
As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:
- Employment Verification
We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.