Licensed Automotive Technician (4 positions) NOC 72410 – Mclaughin & Boivaird
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!
Job summary
The Licensed Automotive Technician works in a fast-paced auto service environment, providing superior expertise to customers and the automotive team in automotive systems, diagnostics and repairs.
Benefits:
· Dental plan
· Disability benefits
· Group insurance benefits
· lifeinsurance
Responsibilities:
Operations
· Performs accurate and complete vehicle inspections, diagnostics and repairs.
· Performs daily bay inspections in order to ensure shop neatness/cleanliness.
· Instructs monitors and verifies work completed by apprentices. Shares skill set and knowledge with staff members.
· Estimates cost and time for service and repair needs on the customer”s vehicle to Service Advisor.
· Completes and reviews repair orders and vehicle inspection reports with customers and/or service advisors.
· Maintains company and personally owned equipment and tools, as required.
· Remains current with up-to-date knowledge of the operation, maintenance and repair of most domestic and imported vehicles.
· Performs road tests in compliance with store policy.
· Is respectful of all shop tools and equipment.
· Participates in meetings and all training as required and listens to feedback to improve their own abilities.
· Complies with company, store and Automotive Service Centre policies.
· Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
· Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
Customer Service
· Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
· Explains procedures and repairs and any additional maintenance work required to customers to attain a trusting relationship and long-term retention.
· Liaises with Management/Service Advisors/Installers and Back Parts Window Associate to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
· Provides accurate estimates and written vehicle reports for all work performed.
· Provides quality workmanship to meet or exceed industry standards.
· Performs tasks in compliance with industry flat rate time allowances.
· Ensures that an unsafe vehicle is reported to management and the vehicle owner.
· Ensures vehicles are kept clean and free of damage by using seat covers and floor mats.
· Provides business card to each customer.
· Retains used parts for the customer on request.
· Shares ideas and suggestions to improve the customer experience in the Automotive Service Centre.
· Deals with challenging situations in a professional manner
Requirements / Skills
Education Required:
· Must be licensed as a 310S-Automotive Service Technician/Mechanic for Ontario
· Related post-secondary trade certification or education equivalent is preferred
Work Experience:
· 2-3 years of experience as an automotive service technician or mechanic is required
Legal Status to Work Requirement:
Only apply to this job if:
· You are a Canadian Citizen;
· You are a Permanent Resident of Canada; or
· You are a Temporary Resident of Canada with valid legal status to work.
If you are not authorized to work in Canada as outlined above, do not apply. The employer will not respond to your application.
Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.