Supervisor – Department Manager
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!
Job summary
As a member of the store”s Management Team, the Supervisor/Department Manager is responsible for managing and leading the department by ensuring that the department operates efficiently with friendly and informed staff. Reporting to the Store Manager/General Manager, this role ensures customer satisfaction and retail execution that meets the performance expectations.
Benefits:
• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive, and safe working environment
• Ongoing training and learning
• Scholarship opportunities
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation is nearby
• Working for an employer that’s involved in the community
• Friendly and supportive team
• Working for a locally owned business
• And much more!!
Responsibilities:
• Foster a culture that values excellent customer service.
• Maintain the quality of the department”s presentation to ensure customer expectations are met.
• Plan and manage daily/weekly departmental activities, objectives and seasonal changeovers.
• Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations.
• Manage team members” performance, provide informal and constructive feedback, and recognize achievements and efforts.
• Help with the store opening and closing responsibilities.
• Utilize our training program with new staff members.
• Collaborate with the store manager to resolve customer and departmental issues.
• Ensure compliance with Health and Safety regulations.
Requirements / Skills
• Supervisory, leadership, and/or managerial experience or relevant experience
• Ability to work shifts (days, evenings, weekends, and holidays)
• Approachable
• Ability to handle physical demands, including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning, and reaching
• Ability to plan, organize, communicate, delegate, and follow up with team”s activities and projects
• Strong computer skills
• Ability to work in a fast-paced environment
• Ability to find solutions to problems, adapt and cope with challenging situations, and make difficult decisions
• Ability to operate cash register (asset)
• Experience in retail sales, execution, and operations (asset)
*Must be available to work every second weekend and 1 or 2 evenings a week.
*Wages are determined by work experience.
Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.