Senior Loss Prevention Manager – Gardencity Mall

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

The Loss Prevention Officer is a surveillance and security professional responsible for preventing damage and theft and protecting people, money, equipment, and merchandise. This role includes patrolling store aisles and monitoring customers, watching security camera footage, and responding to suspected incidents of theft.

Benefits:

What We Offer Our Management Team

  • An amazingly friendly and supportive team environment
    • Continued career advancement opportunities
    Enhanced profit-sharing program (some conditions apply)
    • Employee discount privileges
    • Diverse, inclusive and safe working environment
    • Work-life balance with management flexibility
    • Flexible work hours and scheduling autonomy
    • Ongoing training, learning and professional development
    • Scholarship opportunities for continued education
    • Management reward and recognition program
    • Comprehensive group benefit plan (conditions apply)
    • On-site parking
    • Public transportation nearby
    • Working for an employer that’s actively involved in the community
    • Working for a locally owned business with growth opportunities
    • Leadership mentorship and much more!!

Responsibilities:

Strategic Responsibilities

  • Develop and implement comprehensive loss prevention strategies across all properties
    Lead and mentor security teams while establishing performance standards
    Analyze security data and theft trends to optimize prevention programs
    Partner with senior leadership to establish security policies and budgets
    Collaborate with law enforcement and legal teams on complex investigations
    Oversee security technology systems including CCTV, alarms, and access controls
    Conduct risk assessments and recommend security infrastructure improvements
    Manage incident response protocols and crisis management procedures
    Ensure regulatory compliance across all security and safety standards
    Present security metrics and ROI analysis to senior leadership

Requirements / Skills

Required Qualifications – ALL MANDATORY

  • Minimum 5 years of managerial experience in loss prevention, security operations, or related field
    • Valid Provincial Security Guard License with supervisory endorsements
    Proven track record of reducing shrinkage and improving security metrics
    Advanced knowledge of loss prevention technologies and industry best practices
    Strong leadership abilities with experience managing multi-shift teams
    Advanced communication skills for stakeholder presentations
    Strategic thinking capabilities with analytical problem-solving skills
    • Physical capability to conduct property assessments and emergency response

Preferred Qualifications

  • Bachelor’s degree in Criminal Justice, Business, or related field considered an asset
    • Professional certifications
    • Experience with retail security management systems
    • Background in training program development

PLEASE NOTE: Candidates must possess ALL required qualifications. Applications without complete qualifications need not apply.

Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.

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