Automotive Service Installer
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!
Job summary
The Automotive Service Installer works in a fast-paced Automotive Service Centre environment. The role includes oil and lube service, tire installation, tire rotation and balancing and light vehicle maintenance and repairs.
Benefits:
- An amazingly friendly team
- Continued career opportunities
- Profit-sharing (conditions apply)
- Potential for a unit based bi-weekly bonus (conditions apply)
- Employee discount
- Diverse, inclusive and safe working environment
- Work-life balance
- Flexible work hours
- Ongoing training and learning
- Scholarship opportunities
- Reward and recognition program
- Group benefit plan (conditions apply)
- On-site parking
- Working for an employer that”s involved in the community
- Working for a locally owned business
- And much more!!
Responsibilities:
Customer Service
- Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
- Performs customer vehicle maintenance and repairs, as requested.
- Shares ideas and suggestions to improve the customer experience in the Automotive Service Centre.
- Draws attention to additional work required on customer”s vehicle.
- Assists in explaining procedures and repairs and any additional required maintenance work to customers, in an effort to attain a trusting relationship and long-term retention.
- Liaises with Service Manager/Service Advisors/Licensed Automobile Technicians and Back Parts Window Associate in order to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
- Provides accurate estimates and written vehicle reports for all work performed. Performs tasks in compliance with industry flat rate time allowances.
- Provides quality workmanship to meet or exceed industry standards.
- Ensures that an unsafe vehicle is reported to management and vehicle owner.
- Ensures vehicles are kept clean and free of damage by using seat covers and floor mats.
- Retains used parts for the customer on request.
Operations
- Performs lube, oil and filter changes.
- Removes, installs, rotates and balances tires.
- Performs minor repairs, maintenance, inspections and basic tune ups that do not require the presence of a Licensed Automobile Technician.
- Administers drive clean emission tests (only in specific provinces).
- Performs Registered Imported Vehicles (RIV) inspections.
- Services transmission.
- Maintains neatness/cleanliness of bays through regular inspections.
- Maintains company and personally-owned equipment and tools, as required.
- Is respectful of all shop tools and equipment.
- Participates in meetings and all training as required and listens to feedback to improve their own abilities.
- Complies with company, store and Automotive Service Centre policies.
- Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
- Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
- Completes other tasks, as required.
Requirements / Skills
- Valid driver”s license for province of employment.
- Knowledge of current automobile technology.
- Ability to work effectively with computerized systems.
- Basic math skills.
- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, twisting, turning and reaching.
- Ability to work shifts (days, evenings, week-ends and holidays).
- Ability to work in a fast-paced environment.
- Ability to find solutions to problems, adapt and cope with challenging situations and make decisions.
- Experience in a similar role, in a Canadian Tire Automotive Service Centre, is considered an asset.
- Good working knowledge of CoStar is considered an asset.
Note: final wage rate will be dependent on various factors including relevant experience and education.
Salary: $16- $25 Per Hour
Vacancy Type:New
Job Type:
fulltime, parttime
Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.